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FAQ List

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  • Building Inspections

    • Can I apply and pay for permits online with a credit card?

    • Do I need a building permit to put up a fence?

    • Do I need a permit for a retaining wall?

    • Do I need a permit to build a shed?

    • Does your department handle electrical inspections?

    • I am a renter having problems with my rental unit. Can the City come inspect it?

    • I am having problems with my home. Will the City come and complete an inspection for me?

    • What are the requirements for smoke detectors?

    • What is the purpose of a building permit and how long does it take to obtain?

    • What should I do before I hire a contractor?

  • Engineering

    • Does the City survey lots?

    • How do I get my escrow released?

    • Is my neighbor allowed to direct their sump pump discharge pipe towards my property?

    • What is an "as-built survey" and why does the City need one?

    • What kind of Maps are available from the City?

    • When can I lay sod?

    • When can I put a sprinkler system in?

    • Where do I pay for Right-Of-Way (ROW) Permits?

    • Who comes out and inspects my lot for proper grading?

    • Why are there paint markings or flags in my yard? What do they mean?

  • Finance/Human Resources

    • Can I defer the assessment?

    • How much is my assessment?

    • I don't agree with the assessed market value of my property. Who can I call?

    • What do my taxes pay for?

    • What is the term of my assessment?

    • When is the assessment placed on my property?

  • Fire

    • Do I need to clean my smoke alarms?

    • How often should I check my smoke alarms?

    • Is there anything that can be done, ahead of time, to help make the process after a fire any easier?

    • My smoke alarm light is glowing, do I still need to test it?

    • Should I clean wood-burning fireplaces or stove chimneys to help prevent chimney fires?

    • What appliances produce carbon monoxide (CO)?

    • What is the best way to display my address number?

    • When can electric extension cords replace permanent wiring?

    • When doing home refinishing projects, how should I dispose of rags used for staining?

    • When I clean the ash from my fireplace or fire pit, is it necessary to put them in a metal container?

  • Parks & Recreation

    • Am I able to bring in my own wine, beer, or liquor?

    • Are there cooking facilities on site at the ELC?

    • Can I bring in outside entertainment?

    • Can I bring my own food?

    • Does my reservation time include set-up and clean-up time?

    • Is smoking tobacco allowed on site?

    • Is there a staff person at the facility during my event?

    • What are renters clean-up responsibilities?

    • Where do I pick up/drop off the key?

    • Will there be any other events going on during my event?

  • Police

    • A traffic signal or street light is out. Who do I call?

    • Can citizens do a ride-along with an officer in the squad car?

    • Can I have a fire in my backyard?

    • How do I contact the Police Department after hours?

    • How do I obtain a copy of a police report?

    • How do I pay a ticket?

    • How do I report a crime?

    • I locked my keys in my vehicle.

    • I need to have fingerprints taken.

    • I smell gas. Who should I call?

    • Where can I renew my drivers license or get new license plates?

    • Who do I call when emergency sirens are sounding?

  • Water & Sewer

    • Faucet Deposits

    • How do I flush my plumbing?

    • My usage seems high this month, why?

    • What hardness is the City water?

  • Water Resources

    • What is stormwater?

    • What is the benefit of ponds and wetlands in residential areas?

    • Why is my yard so wet?

    • Why is the pond behind my house so green and covered with floating vegetation?