Street Maintenance

Snow Removal

Determination of Need and Introduction

The Mayor and the City Council of the City of Savage have determined that it is in the best interest of the residents of the City to assume basic responsibility for control of snow and ice on streets within the jurisdiction of the City. Appropriate snow and ice control is necessary for emergency services as well as routine travel. Providing this service in a cost-effective manner is a discretionary decision of the City Council. The City will use City employees, equipment and/or contract services as deemed appropriate to provide this service. Therefore, the Snow and Ice Control Policy is needed to provide direction for these operations and guidelines for employees and residents based upon available resources.

This policy is intended to provide guidelines for snow and ice control operations for streets under the City's jurisdiction. These consist of collector streets, minor arterial streets, residential streets, cul-de-sacs and alleys. Sidewalks and public facilities are also incorporated into the Snow & Ice Control Program.


Commencement of Operations
Snow plowing and/or ice control operations will commence under the direction of the Public Works Director and/or the designated official (Public Works Superintendent).

The basis of dispatch calling the standby person to start operations will be as follows:

  1. Snow accumulation of 2", with continual snowfall, warrants commencement of plowing operations.
  2. Drifting of snow may warrant commencement of partial or full operations depending upon extent and conditions.
  3. Icing of pavements may also warrant partial or full operation, depending upon extent and conditions.
  4. The Public Works Director and/or Public Works Superintendent, will determine the time to start operations and the extent of the operations.

Storms forecast for late afternoon or evening hours may be the basis for splitting a shift and sending crews home for call out later in the evening. Morning storms, likewise, may be the basis for requesting crews to report at later than normal hours.

Suspension of Operations
Operations will continue until all roads are passable. Widening and cleanup operations may continue immediately or on the following working day depending upon conditions and circumstances. Safety of the plow operators and the public is important. Therefore, snow plowing/removal operations may be terminated after 10-12 hours to allow personnel adequate time for rest. There may be instances when this is not possible depending on storm conditions and other circumstances. Operations may also be suspended during periods of limited or zero visibility. Any decision to suspend operations will be made by the Public Works Director and/or Public Works Superintendent based on the conditions of the storm.


Plow Routes and Sequencing
The Public Works Director has the responsibility of determining plow routes and sequencing of operations. The superintendent will retain the latitude to adjust sequencing or route assignments based on storm conditions warranting changes.

Collector and arterial streets are plowed first, then minor arterial streets. Roadways not integral to the movement of traffic (cul-de-sacs, dead-end streets and alleys) are plowed last. Sidewalks, trails, and public facilities are typically plowed in conjunction with the overall snow removal operation.

The Collector streets are as follows:

  • TH 13 Frontage Road 123rd Street
  • Quentin Avenue 125th Street
  • Inglewood Avenue 133rd Street
  • Joppa Avenue 137th Street
  • Vernon Avenue 138th Street
  • Eagle Creek Parkway 150th Street
  • West Hidden Valley Drive 154th Street
  • Hanrehan Lake Boulevard Natchez Avenue
  • River Crossing Ottawa Avenue
  • Louisiana Ave (CR 42 to 150th) Connelly Parkway
  • Glendale Road South Park Dr
  • O'Connell Road Lynn Avenue
  • Dufferin Drive Boone Avenue
  • Loftus Lane

Sidewalk/Trail Policy
The City will clear snow from sidewalks within the public rights-of-way that front public facilities within 24 hours of a snow event. Sidewalks within public rights-of-way that do not have front or side lot access by abutting property owners will be cleared by the City within 48 hours of a snow event.

All other sidewalks in the City are the responsibility of the abutting property owner and must be cleared within 24 hours of a snow event of 2" or greater accumulation, in accordance with City Ordinance 95.03A.


The intent of this policy is to provide safe winter driving conditions appropriate for the type of travel necessary on City streets. The level of service described herein will be considered a guideline with the understanding that immediately after a storm the level of service provided may be less than described herein and may vary across the City depending on storm conditions and other circumstances.

Streets will be plowed and/or sanded to provide intersection approaches and curves that are as safe as conditions allow. Gravel and dirt road services will be plowed to provide a hard packed surface with sand and/or abrasives spread as necessary for traction. A minimum of chemicals will be used to achieve the conditions stated and to provide workable stockpiles and/or abrasives.

During light to normal snowfalls, streets will be plowed full width as soon after the initial pass as possible. During heavier snowfalls the streets will be plowed as wide as possible initially and widened as the storm intensity lessens. After the storm passes, cleanup operations will begin to clear intersections and snow storage areas along corners and boulevards. It is the City's intent to complete the initial plowing and widening operations within twelve (12) hours of cessation of the storm. Cleanup operations should be complete within twenty-four (24) hours for light snowfalls and within seventy-two (72) hours for heavy snowfalls. Major blizzards may require additional time.

Parking Restrictions

On-street parking is not compatible with efficient snow plowing operations. Vehicles left parked on the street for extended periods of time create problems for snowplows as well as safety problems with packed snow and ice around the vehicle. Ticketing and/or towing these vehicles may occur in conformance with City Ordinance 71.02A, which prohibits on-street parking during the hours of 2:00 a.m. to 6:00 a.m. Additionally, after large accumulations of snow the City may find it advisable to prescribe parking restrictions to facilitate snow plowing and cleanup operations. This would be in accordance with City ordinance 71.08A, which prohibits parking on unplowed streets for a period of forty-eight (48) hours after two inches (2) or more of snowfall.

Property Damage

Snow plowing and ice control operations can cause property damage even under the best of circumstances and care on the part of the operators. The major types of damage are to improvements in the City right-of-way, such as mail and newspaper boxes. The City will determine when damage to private property within the right-of way-is the responsibility of the City and when it is the responsibility of the resident.

The City will conduct a review of each incident to determine whether the City will replace or provide reimbursement for the mailbox or newspaper box. Only boxes actually hit by a snowplow will be the responsibility of the City. The City will not be responsible for damage to boxes or support posts caused by snow or ice coming into contact with the box. If replaced, the City will:

  • Replace the mailbox with a standard size, non-decorative metal mailbox;
  • Replace the newspaper box with a standard plastic box;
  • Replace the support post as necessary with a 4-inch by 4-inch, decay-resistant wood support post, installed by the City


  • Reimburse the box owner $50 for the replacement of the mailbox and/or newspaper box and post. The total amount of reimbursement for box repairs will not exceed $50 per household.

Lawns damaged by City equipment will be repaired by top dressing and seeding, or sodding in some cases.

Damage to mailboxes not constructed or placed in accordance with postal standards and other criteria as established by the Minnesota Department of Transportation are not the responsibility of the City.

In instances where there is disagreement as to the damage or the responsibility for the damage, the City Administrator may determine the responsibility.

Plow drivers ask that bins be kept out of street on garbage day
Savage snow plow drivers need residents' help to ensure streets are cleared quickly - even on garbage collection days. When placing your trash out for collections, please ensure that your bin is confined to the end of your driveway. Bins placed in the street hamper a driver's ability to plow the snow in an effective and efficient manner. The City of Savage generally commences plow operations following the accumulation of 2 inches of snow or more.

Residents Responsibilities

Snow storms create numerous problems and inconveniences. Policy identifies streets, sidewalks, and public facilities that the City will clear. Residents also have certain responsibilities, which may include the following:

  • Clearing their own driveways and private sidewalks
  • Clearing areas for trash cans, they must not be placed on the street surfaces.
  • Clearing around mailboxes and/or newspaper delivery tubes and fire hydrants adjacent to their property. These areas should be cleared without depositing any snow into the street.
  • There also must not be any large piles which obstruct vision of driveways or walks.

Snow plowing can cause additional snow to be deposited in driveway approaches and around roadside obstacles. Operators are instructed to attempt to minimize these instances. However, it is not practical to eliminate this situation. Residents should be aware they may have to clear their driveways a second time after their street has been plowed.

Questions & Complaints

Complaints regarding snow and ice control or damage shall be taken during normal working hours and handled in accordance with the City's normal complaint procedure. High priority complaints (those involving access to property or problems requiring immediate attention) shall be handled on a priority basis. Response time should not exceed twenty-four (24) hours for any complaint. It should be understood that complaint responses are to ensure that the provisions of this policy have been fulfilled and that all residents of the City have been treated uniformly. It is the City's intention to log all complaints and upgrade this policy as necessary in consideration of the constraints of our resources.

Spring Maintenance

The City staff performs several spring street maintenance tasks:

  • Street Sweeping - Operations continue through the first part of April. Collector streets will be completed first and neighborhood streets will be next.
  • Tree Trimming - Occurring along street and boulevard areas to clear branches that may interfere with sight distance or clearance issues. Tree branches will be pruned and debris will be removed by City crews.
  • Potholes - City crews begin pothole patching the end of March and continue through April. To report a pothole, please call the Public Works Department at 952-224-3400.

Street Preservation

In addition to routine citywide pothole repairs, the City's Street Preservation Program focuses on scheduled preventative maintenance in specific neighborhoods each year. The program is designed to extend the life of streets by sealing cracks, conducting spot overlays, correcting drainage problems, and carrying out surface treatments such as chip sealing or micro surfacing.

Sweeping Procedures

All surfaced City streets, parking lots, medians and City maintained sidewalks are swept in the spring of the year (beginning the first week of April if weather permits) and again in the fall (typically at the end of September). Spot sweeping occurs during the summer months as needed after a rain, an accident that has resulted in debris on the road, or at the request of a resident.